Animal Frequently Asked Questions
Q. How soon is the appointment scheduled after I submit the appointment form request and make payment?
A. Appointments are scheduled in the order that they are received and can usually be scheduled within 48 hours of receipt of appointment form and payment during my appointment days. My appointment days are Monday – Friday 11 AM – 3:00 PM Pacific Time. I will send you a confirmation email with your appointment time. Note In Spirit and Lost appointments are by EMAIL only.
Q. Do you need a picture of my animal?
A. No, because I am talking with your animal’s soul essence, not with its physical body.
Q. Does my animal have to live with me?
A. Yes, with the exception of a horse that is stabled at another location, if your animal is at a veterinarian hospital or if your animal is temporarily staying with a friend and it is still considered your animal.
Q. Do you offer appointments by phone or Skype?
A. Yes, except NOT for In Spirit or lost animals.
Q. If the appointment is by phone or Skype, do I call you?
A. No, I will call you at the appointment time.
Q. What do I need to do for the appointment if it is by phone or Skype?
A. Be in a quiet location without noise or distraction, not driving or riding in a car. Relax your mind and focus on receiving what your animal wants to tell you. NOTE: do not use the speaker on your phone.
Q. Does the appointment include any additional questions?
A. No. The appointment time is complete when either I have emailed you what your animal wanted to say or if the appointment was by phone or Skype when the call has ended.
Q. Can I call or contact you if I have more questions?
A. If you have other questions or want additional clarification from your animal, fill out another appointment request form with payment and I will schedule an appointment to reconnect with your animal as soon as I am available.
Q. What types of animal communication appointments do you offer?
A. General Wellness: determine what your animal needs or wants, its level of happiness, experiencing optimum health; does it want a companion, etc.
Sick/Illness: not feeling well, what does it want, the vet does not know what is wrong or if your animal is in the process of making its transition out of the body.
In Spirit: (EMAIL Only) your animal friend has passed away and you would like to know how it is if it has any messages for you.
Behavior: your animal is behaving abnormally or has a specific behavior you want to know the cause and solution.
End Of Life: If you feel your animal friend is near the end of its life and you want to know what it wants or would like to happen.
Lost/Missing: (EMAIL Only)
Q. Does my animal need to be physically close to me during the appointment?
A. No, your animal can be anywhere or be doing anything during our conversation.
Q. Do you offer refunds?
A. No, please read my Terms Of Service
I reserve the right to inform you that I am unavailable, I feel that a phone or Skype session will not provide the clearest connection or that I am the right person to assist you.
Chat With Suzi: This is available for potential new clients only that want to talk to me before filling out an appointment form to determine if you resonate with me as a person. This chat is a maximum of 10 minutes in length.